LaravelDaily/Laravel-Support-Ticketing

Support with this sofware

MikeyUko opened this issue · 4 comments

MikeyUko commented

Hello, firstly I would like to commend the team who put this up together. Brilliant work and creative minds. However, I encountered some challenges and i'll try to state them with check boxes:

  • I get an error when trying to submit a new ticket: {Swift_TransportException. Cannot send message without a sender address}. I'll attach a screenshot to show this error.

  • Secondly, I would need help creating a menu for REPORTING on the dashboard, where I can download it as excel, pdf or any other format

  • I would like to change the LARAVEL showing at the top left corner of the application with something of my preferred choice. If I can get directions as to where to see the code for that, I would be grateful

  • I would also like to have an image on the login screen as well as the page where the user has to submit a ticket as well as have a logo on the header.
    I would really appreciate help with the stated issues

header
error

PovilasKorop commented

@MikeyUko "Swift_TransportException" - you need to configure your email client, in .env and config/mail.php

Everything else is customization work, we don't provide help with customization, this project is open-source, which means you can write that code and contribute to this project as open-source.

MikeyUko commented

Thank you very much. I am new to all of this and it is my time working on a project like this, hence my curiosity

MikeyUko commented

I still cannot submit a ticket without getting the error I stated even after configuring the email client in .env and config/mail.php

PovilasKorop commented

@MikeyUko sorry we don't provide debugging support