LedgerHQ/ledger-live-desktop

Add existing Ethereum account - ERC20BalanceRequest failed

extraro opened this issue · 0 comments

Ledger Live Version and Operating System

  • tested on Ledger Live v2.39.2 (latest)
  • Platform and version: macOS 12.2.1 (latest)
  • Latest Ledger firmware and Ethereum app

Expected behavior

I would like to add my existing Ethereum account(s) to Ledger Live. I reinstalled the app on a new computer. On my old computer the accounts were accessible on Ledger Live.

Actual behavior

When I add the account, on the third step (Accounts) it loads two Ethereum addresses but then I get an error "ERC20BalanceRequest failed". When I check the logs it seems there is a HTTP 400 error with the API. I have this issue for weeks now and I can't access my accounts with Ledger Live.

I only found this Reddit thread with some users with the same issue. No fix or solution was provided by Ledger.

Steps to reproduce the behavior

Add an old Ethereum account to Ledger Live.