How to know the exit survey is disabled
pmolensky opened this issue · 2 comments
pmolensky commented
Our client has the following question:
When using the Server Chat API to retrieve Chat Resources, Events and Information the response gives a link to the Exit Survey. Even if the survey is disabled in the engagement. Is it somewhere else in the response we haven't seen?
How should the client check if the survey is enable/disabled?
j9t commented
Hi @pmolensky—thanks for the patience here. Can you confirm this is still an issue?
j9t commented
(Closing this one in recognition that this was in need of a response a long time ago. We can reopen as soon as we have confirmation this persists.)