Can't access "consult_url" in sandbox

[nexxus-vi]

I'm trying to get the consult_url to check document's pages uploaded, but I get this error:

=> {"Message"=>"This endpoint is not available for your account", "Type"=>"forbidden_ressource", "Id"=>"redacted", "Date"=>1689245826.0, "errors"=>nil, "Code"=>"403", "Url"=>"/v2.01/CLIENT_ID/KYC/documents/DOCUMENT_ID/consult"}

The endpoint where I'm testing the flow is preproduction.

[fredericdelordm]

Hi @nexxus-vi,

You need to contact the support team to gain access to this endpoint.

Have a nice day,