Marketo android SDK Failed to init

Question

Marketo android SDK Failed to init

Closed this issue 3 years ago · 3 comments

ahnjac commented 3 years ago

Hi all, first time connecting to android Marketo 0.8.6

I am getting an IOException, 'failed to initialize MarketoSDK 0.8.6 IOException'

Munchkin ID: 824-XEX-790.

I have read on iOS Side that initialization fails because the Marketo subscription is not set up correctly?

Thank you

Answer 1 · 2022-01-12T16:09:59.000Z

Could this be a TargetedSDK issue?

Answer 2 · 2022-01-12T21:47:33.000Z

Any update on this issue ?

Answer 3 · 2022-01-13T03:33:46.000Z

Hi @ahnjac / @PhaniParvathaneni - This seem to be a provisioning issue, as mentioned you will have to get in touch with your Marketo executive for your account, they should be able to help you to check and enable Mobile feature on your Marketo subscription.

Meanwhile to speed-up the process I've already created an internal ticket to a concerned team. Thank you for your patience.

Thanks
Mahesh