Do not receive push notifications when re-registering

Question

Do not receive push notifications when re-registering

Opened this issue a year ago · 2 comments

Hi team,
I am writing a native ios module for react native.
When the user logs in for the first time, I call the function:

initializeWithMunchkinID
registerPushDeviceToken
associateLead

When the user logs out, I call the function:

unregisterPushDeviceToken

But when the user re-login, I call these functions:

initializeWithMunchkinID
registerPushDeviceToken
associateLead
but do not receive push notifications.

Please help me, thanks

Answer 1 · 2023-10-04T03:58:28.000Z

Hi @QuocNamIT1

Regret the inconveniences caused due to this issue. Since we didn't face such issue, to further investigate this I request you to reach out to the Marketo support, you can share specific details so that we will take a better look at the issue.

Also, I request you to please close this issue.

Answer 2 · 2023-10-04T08:32:21.000Z

Hi @mbijapur ,
Can you share with me the functions you call when the user logs out and re-login?
And how can I log in with another user to receive notifications?