CRLF and suds fields on linux
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MattParr commented
The Autotask API is windows. It's expecting CRLF. Suds on linux gives just LF.
CRLF counts as two characters in the API field length limits.
The webservice does handle submitting just LF, but it replaces LF with CRLF.
Change the suds text objects to use CRLF so the counts are right.
It also means submitting an entity with line separation in a text field will not show as changed anymore.