How to Advice admin
Opened this issue · 5 comments
In order to answer to visitor, the admin must look carefully at his support/admin page. Can this app advice the admin which has opened other windows that a chat is pending ? like the tool bar in skype or other method ?
Pierre
I have added audio notification to the javascript code.
I can't received audio notification. In which version and file do you have added this notification ?
its not in the official repo yet.
I have done something like this.
to change_list.html add:
to live_support_admin.js add:
var $ = django.jQuery;
$(document).ready(function() {
soundHandle = document.getElementById('soundHandle');
soundHandle.src = 'https://example.com/media/live_support/attention.mp3';
soundHandle.play();
});
@ionics, quote "to change_list.html add:" what do you add precisely in this file ?
Sorry! -> GITHUB website is broken and did not present my comment correctly. html content not displayed...
in change_list.html add:
<!audio id="soundHandle" style="display: none;" preload="auto"><!/audio>
(remove the "!" github is broken on commenting with html-tags.)
at a proper place at the bottom of the file.
sure you need to add your own audio file such as "attention.mp3" to make this work.
By the way: audio and video implementation is supported differently in browsers. (mostly bad. bugs like = short audio files not playing etc..)
We have tested it in Chrome, FF and Epiphany. Works well now.
Does not work for some mobile browsers on Android. Namely - Opera, Android Browser, FF on Android etc...
I don't know your javascript/jQuery config - so you have to know what you are doing to make
this luxury work.
good luck