System.NullReferenceException

Question

System.NullReferenceException

Closed this issue 2 years ago · 26 comments

I was using this tool and it started give me this error

I did all the steps as the days before.
It returns the same error to all my colleagues.

Answer 1 · 2022-03-07T15:23:58.000Z

Hi @SamueleNobile
Can you confirm there is no extra lines in your file? to be sure, you can save the visualization sheet to csv and check last lines

Answer 2 · 2022-03-07T15:25:00.000Z

Can you also precise the version of the tool?

Answer 3 · 2022-03-07T16:04:36.000Z

Hi @MscrmTools
the version is 1.2022.2.18

I just checked and I confirm that there are not any extra line.

Answer 4 · 2022-03-08T13:26:28.000Z

@SamueleNobile Can you send me the sheet for charts? I do not reproduce on my side

Answer 5 · 2022-03-14T15:45:40.000Z

Hi @MscrmTools , thanks for your help.
Unfortunately I cannot send you the sheets.
I assure you that I tried with different files including less or more things but it never worked for this particular connection.

Answer 6 · 2022-03-14T19:54:42.000Z

The error you sent a screenshot of is for charts. Can you look for something different in this sheet?

Answer 7 · 2022-03-15T08:45:23.000Z

Good morning @MscrmTools,
we changed few data in order to send the file to you.
Could you provide me a email to send the file to?

Thanks in advance

Answer 8 · 2022-03-15T08:48:11.000Z

Can you send it to tanguy92[@]gmail_dot_com (remove brackets and replace dot by .

Answer 9 · 2022-03-15T11:02:08.000Z

@SamueleNobile ok I got your file but did not reproduced either the error message you sent first.
Can you send me the latest error screenshot that you have?

Answer 10 · 2022-04-28T14:15:18.000Z

Hi @MscrmTools got same issue on Charts. How to check on a previous version? I can't rollback the update ^^

Answer 11 · 2022-04-28T14:31:09.000Z

Hi @stact, any chance I can get your file?
If you want to revert to a previous version, you can download and extract a specific nuget package version and replace the file in your Plugins folder

Answer 12 · 2022-04-28T15:04:34.000Z

Hi @MscrmTools thank you for the trick!
Working with this previous version.
I sent you the file for investigation.

Answer 13 · 2022-04-28T16:00:39.000Z

@stact, Thank you for the file.
I was able to parse it and import without any issue (except the fact that some charts does not exist on my target env)
I really don't know what is the problem here...
I know the answer is "no" but would it be possible to get an access to the environment to try importing the file to the faulty env ?

Answer 14 · 2022-04-29T07:23:51.000Z

Hi @MscrmTools yes sure, but we are not on online platform, let me send you a meeting for screen share ;)

Answer 15 · 2022-04-29T07:30:05.000Z

@stact if you are not online, then no interest. I would have liked to connect directly to debug code in real time

Answer 16 · 2022-04-29T07:30:18.000Z

So what is your version of CRM?

Answer 17 · 2022-04-29T07:42:04.000Z

Here the version @MscrmTools
Microsoft Dynamics 365
Version 2104 (9.1.9.8) (DB 9.1.9.8) on-premises

Answer 18 · 2022-04-29T16:18:14.000Z

Ok, so I don't have the exact same version (Version 2104 (9.1.1.162) (base de données 9.1.1.162) local) but on my VM OnPremise Dynamics 365, I do not get this error...

Answer 19 · 2022-04-29T16:49:14.000Z

Could you share with us the procedure to debug the tool please?

Answer 20 · 2022-04-29T16:58:29.000Z

Download source code and open it with visual studio
Restore Nuget packages (right click on solution)
Configure the project for debug : https://www.xrmtoolbox.com/documentation/for-developers/debug/
Run the project
Connect to your organisation
Import your file
Visual studio should stop where the null reference occurs
Send me a screenshot of visual studio where the problem occurs

Answer 21 · 2022-07-20T09:32:58.000Z

Hi,
I have same issue when importing charts with English and Danish translations.
I believe I have most up-to-date versions with:

XrmToolBox version is 1.2022.5.56.
Easy Translator version is 1.2022.2.18.
My environment is type Developer with database version 9.2.22063.00186.

I should fairly easy get it up and running in a Trial environment where you can get access to if needed. However, I will be offline and on holiday for the next weeks, so it should probably be after that. I do have a Trial that expires in 14 days, so that would probably not be relevant to use. Please give a shout if you want me to give access to this.

Answer 22 · 2022-07-20T12:11:09.000Z

@arlassen if you can reproduce on this trial env, then I'm interesting to get access info to this trial + your translation file. I can have a quick check today

Answer 23 · 2022-07-20T13:02:42.000Z

@MscrmTools great!, I have just emailed you the info.

Answer 24 · 2022-07-20T13:16:14.000Z

@arlassen Thank you for these information!

I found out that everything works fine when debugging but I can reproduce when using Easy Translator in XrmToolBox directly (not in Visual Studio). I will try to understand what is happening

Answer 25 · 2022-07-20T13:35:09.000Z

Ok, Found it! Will be fixed soon

Answer 26 · 2022-07-21T06:43:04.000Z

Good news, now it also works for me. Thanks for solving this :-)