Callback Type Attribute
Opened this issue · 2 comments
SavinoRicci commented
Hi
With the release of the Callback Types where a queue can be configured for Agent First or Customer First callback, when can we expect this to be available as an attribute for queues?
SavinoRicci commented
To add to this, would also be useful to associate a canned response library to a queue via the queue resource
carnellj-genesys commented
(DEVTOOLING-921)