MyPureCloud/terraform-provider-genesyscloud

genesyscloud_routing_queue-bullseye_rings

Closed this issue · 3 comments

saravanakumar-rogers commented

Hi Team -

In Genesys UI - we are getting Add ring option to add other skills whereas in Cx-As-Code we are unable to add this option.

image

Let us know how can we use this Add ring in terraform coding.

We tried to do 2nd skill via Add ring in UI but the Cx-as-Code removes my 1st skill and gets added my 2nd skill in 1st position.

Hence we need an urgent fix for this issue.

carnellj-genesys commented

Hi guys,

Thanks for letting me know. I will be working with Jeremy on getting more details on this.

Thanks,
John Carnell
Manager, Developer Engagement

carnellj-genesys commented

Closing this issue as this is not a defect (though it can be documented better) and Jeremy has provided a workaround

carnellj-genesys commented

We have modified the bulleyes_ring to now automatically add a default ring. This means you can only define a maximum of 5 bullseye rings and you no longer have to add a dummy ring if you had less then 6 items. Please watch the release notes for further instructions.