Importing Service Templates

Question

Importing Service Templates

Opened this issue 8 years ago · 5 comments

When I try to upload the service template it wants it in zip format. I tried zipping it up and i get 5000 can not import service.

I guess my version is a lot new than this monitor.

Answer 1 · 2016-09-27T16:24:52.000Z

Which version of Ncentral are you using?

Answer 2 · 2016-09-29T01:14:04.000Z

10.2.1.350

Answer 3 · 2016-09-30T15:43:44.000Z

I have exported the XML files from my N-Central, which is 10.2.1.350 and uploaded them here. I am able to import those XML files into N-Central without an issue, so try these new ones.

Answer 4 · 2016-10-14T20:11:00.000Z

Did this resolve your issue?

Answer 5 · 2016-10-27T16:03:02.000Z

@SuperiorITAU Are you confusing Custom Services with Service Templates? The former are imported as XML files and the latter as ZIP.