Fractal verification failing to get status
Closed this issue · 2 comments
ori-near commented
Affected Portal:
All
Description:
Currently, Fractal verification is not loading for recipients.
User Type:
All
Reproduction Steps
- Open any proposal on any portal
- View Recipient Verification Status section on right sidebar
- See "Failed to get status"
Expected behavior
Fractal verification should pull from our KYC database.
Visual Reference
Priority
High (P1) – Unexpected error or behavior
ori-near commented
Note: This is not critical, as we still have a way to check in the backend if users are verified. But moderators should verify with our FinOps that the recipient is verified before approving any proposals.
Megha-Dev-19 commented
It's fixed, @frol reran the service and it works fine now.