NVIDIAGameWorks/rtx-remix

[Runtime Bug]:

Closed this issue ยท 5 comments

Describe the bug

Runtime error occurred upon launch of the game.

  • readout in the bottom-left of screen shows 'assets loading:' (the count climbs up)...
  • as the Valve ident graphic shows, the error then occurs.

I'm posting this because it was requested that even though the error is the same as for many other users, the reasons may vary. So I include my logs and dmp files.

Image

I had a quick look at the dmp files.. and multiple errors near the bottom indicate that a certain texture or asset was not found (or corrupted). -so I looked in the file location where it's meant to be,.. and sure enough, there's no file in there ... which i found strange!

How do you reproduce the bug?

Just try and launch the game again..

What is the expected behavior?

game ie expected to launch.

Version

x.x.x

Logs

bridge32.log
bridge64.log
remix-dxvk.log

Crash dumps

NvRemixBridge.exe_20250313_150153.dmp
NvRemixBridge.exe_20250320_231817.dmp
NvRemixBridge.exe_20250320_234836.dmp
NvRemixBridge.exe_20250320_235334.dmp
NvRemixBridge.exe_20250323_174720.dmp
NvRemixBridge.exe_20250323_175123.dmp
NvRemixBridge.exe_20250323_175355.dmp
NvRemixBridge.exe_20250323_175433.dmp
NvRemixBridge.exe_20250323_180257.dmp

Media

Image

Something extra I thought I would add.

Seeing as my dmp(s) seemed to indicate files missing or corrupted, I :

  • opened Steam, navig to HL2 RTX demo, r.click, Properties > Installed Files > Verify Integrity Of Game Files

the process completed, and reported '5 files missing. They will be reinstated' (something along those lines).

I stayed in Steam, it gives no further indication that it is (or has) finished actioning that.

-so I ran the verify again. This time: All 14520 files successfully validated.

๐Ÿ‘๐Ÿ‘ And the game now successfully seems to boot.,

**- so, is something happened at some point, where RTX then decides the asset is corrupt, and possibly nukes it?**

Tracked with REMIX-4040

Duplicate of #774.

Hi, If you are still experiencing this issue, can you try setting rtx.io.forceCpuDecoding = True in rtx.conf in the game's root directory and try again?

Note, the above override changes RTXIO decoding and may decrease performance of loading assets, but it would be helpful to know if it solves the crash problem that you reported. If the issue still occurs please attach a latest crash dump and log files from a run when you had the override in place. We are working on a fix for RTXIO decoding so you should not leave the override there permanently. Revalidating game files will remove it as well.

Hi bud.

I'm not sure if you're aware... (I edited my original post), as something I tried out, seemed to fix it .

(Details are in original post but got whatever reason, after I 'repaired installed' / verify files option) (within Steam), it seemed to load no problems after that.