NebraLtd/Helium-Guides

Nebra Outdoor Quectel EG25-G 4g module not working

FastaMasta opened this issue · 5 comments

I have purchased and installed the Quectel EG25-G package following carefully instructions.
Edited the CELLULAR file accordingly.
Tried both a 3UK sim and a VOXI sim with the following configuration.
The modem is not recognized on boot.
Any ideas?

20220113_201946
20220113_202004
20220113_202017
20220113_202031
IMG-20220113-WA0006

Does it say modem detected on the diagnostic page?

Does it say modem detected on the diagnostic page?

Nope

Interesting, I noticed the diagnostics page saying modem detected before I added the cellular file or installed the sim card

It defenetly doe snot show in the diagnostic page. I have tried to install it on another Nebra outdoor miner and nothing seems to work. I beliee it could be a defective unit. I'l contact support and return it probably

Please share details over to sales@nebra.com.

I'm closing this issue since it's not related to documentation.