NeuroAssassin/Toxic-Cogs

Reacticket Feature Idea: Auto Close Inactive Tickets

Opened this issue · 2 comments

[P]reacticketset postmessagecreation settimeout 2 hours

  • enabling this would automatically close a ticket if no one has typed in it for 2 hours.
  • admin can use 0 to disable it
  • option to halt the timeout on a per-ticket basis just in case an admin wants to keep a ticket open

I've actually been thinking about this feature for a while since most people will literally just won't talk when creating or a ticket or a ticket will stall. I would have a time like 24 hours instead of 2.

or maybe even a command to close old tickets;
[p]reacticket closeold <hours>