"Associate to Website" is a required value.

Question

"Associate to Website" is a required value.

will-wright1 opened this issue 5 years ago · 13 comments

Magento 2 version(s) used: 2.3.2
Extension version(s) affected: 4.0.0

Description
If I upgrade from 3.10.5 to 4.0.0 or 4.0.1 I get the following error on setup:upgrade:
Module 'Nosto_Tagging':
Upgrading data.. "Associate to Website" is a required value.

How to reproduce
Upgrade Nosto module via composer from 3.10.5 to 4.0.0 or 4.0.1 and it shows the error in the console.

Magento 2 mode
Production

Full page cache
Enabled

Nosto indexer mode
Update By Schedule

Answer 1 · 2020-02-13T00:24:31.000Z

Turns out if you have some customers in your database attached to a deleted store you get this message.

If you delete these customers the message goes away.

I now get the error:
Module 'Nosto_Tagging':
Upgrading data.. "Street Address" cannot contain more than 2 lines.

Has Nosto changed the code so it's very strict on data integrity?

Answer 2 · 2020-02-13T06:29:55.000Z

Thanks for reporting this @webamondo. We'll look into this asap.

Answer 3 · 2020-02-17T07:33:10.000Z

Hi @webamondo,
I've tried to reproduce your issue but I couldn't make it fail.
Here are the steps I have tried:
1 - Checked out 3.10.5 version of the extension
2 - Created a Website
3 - Created a customer and assigned to the website
4 - Deleted the website
5 - Updated to 4.0.0 running setup:di:compile && setup:upgrade

I have tried twice. Once sharing customers between websites and once not sharing.
Let me know If I have missed any steps or how do you reproduce this.

Alternatively, you can wrap this call in a try-catch block and log us the exception:
https://github.com/Nosto/nosto-magento2/blob/develop/Setup/CoreData.php#L178

Answer 4 · 2020-02-17T08:49:36.000Z

@supercid after you deleted the store, what was the value for store_id associated to the customer? In my case it was NULL

Answer 5 · 2020-02-17T09:24:38.000Z

Hi @webamondo and @KevinOxwork
We have a new release, can you guys give it a shot and let us know how it goes?
https://github.com/Nosto/nosto-magento2/releases/tag/4.0.2

Answer 6 · 2020-02-17T09:35:40.000Z

@supercid that's worked for me on the address issue, can't comment on the store_id issue as I deleted those customers from the database.
Thanks!

Answer 7 · 2020-02-17T09:39:16.000Z

@webamondo Perfect! I'll close this as done, but feel free to open another issue if something else shows up.

Answer 8 · 2020-02-17T10:57:44.000Z

@supercid I tried to update but that's not worked for me. I'm stuck on setup:upgrade => "Module 'Nosto_Tagging' Upgrading data.. " and nothing happen.

When I check logs I got this error :
nosto.ERROR: Magento\Framework\Validator\Exception: "Street Address" cannot contain more than 2 lines. in C:\wamp64\www\magento2\web\www\vendor\magento\module-customer\Model\ResourceModel\Address.php:108

UPDATE : I also have found this error :
nosto.ERROR: Magento\Framework\Validator\Exception: "Phone Number" is a required value. in C:\wamp64\www\magento2\web\www\vendor\magento\module-customer\Model\ResourceModel\Address.php:108

Answer 9 · 2020-02-17T10:59:25.000Z

Hi @KevinOxwork
Can you check the timestamp for this error message?
What can be happening is that Upgrading data is actually reindexing your catalog. How big is your catalog?

Answer 10 · 2020-02-17T11:02:49.000Z

THank for your reply @supercid !
This error message have been written in logs right now.
For the upgrading process we have about 180 000 entries in our customer_entity table and our catalog contains about 70 000 products.

Answer 11 · 2020-02-17T12:16:07.000Z

@supercid for information, the setup:upgrade process is still running and i have a 170Mo log file. I stop the process and stay on v3.10.5

Answer 12 · 2020-02-17T12:34:51.000Z

Hi @KevinOxwork,
Apologies for the delay, I was working on a fix.
Would you like to give it a shot once we release?
#649

Answer 13 · 2020-02-17T12:48:14.000Z

Hi @supercid ! Ok i will have a look at this and i'll test it once you released