OCA/helpdesk

Issues

• [16] we can't update helpdesk_mgmt

  #666 opened 4 days ago by gcobachoesment
  2

• [DOC]Precise the difference/philosophy between category and type

  #581 opened 6 months ago by flotho
  1

• [16.0] Helpdesk - confirmation email not sent

  #528 opened a year ago by Toomaaa
  3

• Send notification to all team members when a new ticket is created from an email

  #488 opened a year ago by lisandroberardi
  7

• Compatibility issue of module OCA/helpdesk_mgmt_timesheet with OCA/project_timesheet_time_control

  #662 opened 16 days ago by abhinavvaidya-tsd
  0

• Migration to version 17.0

  #523 opened a year ago by OCA-git-bot
  2

• Helpdesk Odoo16 Portal/Website

  #552 opened 9 months ago by mhoeppner-le
  7

• comment on close and shift schedule

  #654 opened a month ago by noobhack91
  0

• group error

  #538 opened a month ago by Hiregui92
  5

• How can we set Service Level Agreements (SLA) for a new ticket?

  #533 opened a month ago by disenopinnacle
  3

• Template Helpdesk

  #525 opened a month ago by castillocon
  3

• [16.0] Helpdesk Portal - 403 error when a Ticket partner_id is an internal user

  #653 opened a month ago by Internauta92
  0

• Error the field allow_timesheet" is not present in the view when i try to upgrade module.

  #637 opened 2 months ago by NicolasGlezGlez
  1

• Migration to version 18.0

  #634 opened 2 months ago by OCA-git-bot
  0

• Channel name translatable

  #545 opened 3 months ago by peterromao
  2

• allow_timesheet field is not accessible for user without 'hr_timesheet.group_hr_timesheet_user'

  #624 opened 3 months ago by sergiocorato
  0

• Migration to version 16.0

  #370 opened 2 years ago by sbidoul
  4

• Migrations script for helpdesk_mgmt [16.0]?

  #591 opened 6 months ago by mgielissen
  3

• [16.0]ACL issue on team for portal user when creating a new ticket

  #584 opened 6 months ago by flotho
  1

• wrong company assignment on ticket creation

  #543 opened 8 months ago by Querens
  2

• view_type=list Last Update

  #549 opened 9 months ago by castillocon
  1

• Error when grouping by stage in tickets

  #535 opened a year ago by gbertolani
  3

• Link supplier to ticket

  #473 opened a year ago by JoanRibotAE
  2

• Performance issues in creating and deleting tickets with helpdesk_mgmt_project

  #475 opened a year ago by rmorant
  1

• Incorrect mail address creation when ticket change state

  #435 opened a year ago by pepinho7
  2

• OCA-helpdesk doesn't send New Ticket notification email when it's opened from customer portal

  #363 opened a year ago by ugoviti
  5

• Feature Request - Auto Assign Team field based on Parent Company of user

  #446 opened a year ago by arturoovf
  1

• [IMP] add schedule_date to the ticket model

  #445 opened a year ago by pere-aquarian
  1

• Link ticket to sale order

  #423 opened a year ago by carlosajh
  2

• Installation error when activating "Helpdesk Ticket Timesheet" in Odoo 16

  #501 opened a year ago by davidir
  1

• this is error in install

  #500 opened a year ago by piensavirtual
  3

• helpdesk_mgmt migrations

  #499 opened a year ago by aaladro
  1

• Can't Install v14 helpdesk_mgmt

  #498 opened a year ago by Royedc4
  1

• Send notification when a new ticket is created from an email

  #487 opened a year ago by lisandroberardi
  1

• [14.0] Can't open ticket if there are logged hours when using permission group for personal tickets only

  #390 opened a year ago by brenoalef
  2

• Canned, macros, template, saved response body snippets.

  #453 opened 2 years ago by thomasmaysf
  1

• Any chance to switch license of the base module to LGPL-3?

  #297 opened 2 years ago by mjrk
  18

• Project is not set when ticket created by email

  #353 opened 2 years ago by valasule
  1

• I want to install the Helpdesk module into Odoo Community 16.0, can you help me?

  #447 opened 2 years ago by tuanna2023
  6

• Feature Request

  #347 opened 2 years ago by gfrino
  1

• [12.0] Ticket Creation e-mail beeing sent hardcoded with default template

  #296 opened 2 years ago by brenoalef
  7

• View tickets only for team members.

  #329 opened 2 years ago by maininformatica
  3

• [14] Disable automatic email notification on new ticket

  #314 opened 2 years ago by GiuTav
  2

• helpdesk_mgmt: Wrong French translation filename

  #374 opened 2 years ago by houzefa-abba
  1

• Ticket Email Templates are not working

  #361 opened 2 years ago by valasule
  8

• Open a ticket whenever you receive an email

  #337 opened 2 years ago by jpbarrosss
  1

• Odhho.sh 15 Trying to install the HelpDesk Lite Module

  #334 opened 2 years ago by helifoxit
  1

• [14.0] helpdesk_mgmt : Error share button in action section

  #300 opened 3 years ago by alodoanhnhan
  1

• [15] Can't update helpdesk_mgmt

  #320 opened 3 years ago by flachica
  0

• Error

  #315 opened 3 years ago by ktalovmorx
  2