TVS_E (IGM) - compliance check
Opened this issue · 5 comments
on_issue_status
- respondent_actions should have the complete trail with both actions performed
Clarifications
- The on_issue_status API should be developed as an unsolicited call, please check
- Please share two logs, one for ITEM category complaint and one for FULFILLMENT category complaint
on_issue_status
- context.message_id same as issue/ on_issue
- respondent_actions should have the complete trail with both actions performed
Clarifications:
respondent_action": "NEED-MORE-INFO " is not yet defined , not need to impement this yet .
on_issue_status:
respondent_actions should have the complete trail with both actions performed
respondent_actions should have the complete trail with both actions performed -- What are actions are expecting from your side, Can you Pls. share the Actions or If you have any Documants / JSON's
@srajagopaltvsein all the fields in respondent_action needs to have same values e.g timestamp , short description and all the remaining ones ,as this should not be changing in on_issue and on _issue _status
on _issue , on_issue_status (Cascaded) (processing),
- respondent_actions should have the complete trail with both actions performed
- Need more info - is still not defined .
All the errors are repeated
@srajagopaltvsein