This card action is disabled because you've blocked

Question

This card action is disabled because you've blocked

AronPGGM opened this issue 2 years ago · 6 comments

The following error message comes up when trying to resume or pause matches:
"This card action is disabled because you've blocked"

This is not the only issue that we are having. Since a while there are no new matches being made. Icebreaker is added, but it does nothing. Any clue what to do?

Answer 1 · 2022-09-20T13:56:19.000Z

Hi @AronPGGM ,
Thanks for raising the query.

There is possibility that app service might got failed. If yes, please sync the app service.

If still facing the issue, please share the app insight logs.

Answer 2 · 2022-09-21T12:45:12.000Z

Hi @gsv022, thanks for reaching out. We can not find the screen that you communicated. I checked as Teams admin/Sharepoint admin and a colleague checked as Global Reader.

Answer 3 · 2022-09-25T14:01:41.000Z

This issue has been automatically marked as stale because it has been marked as requiring author feedback but has not had any activity for 4 days. It will be closed if no further activity occurs within 3 days of this comment.

Answer 4 · 2022-09-26T06:46:37.000Z

Replying so the case will not be closed.

Answer 5 · 2022-10-11T06:38:14.000Z

Hi @AronPGGM ,
Could you please confirm that the deployment was done by you or by some other.
And to reach the app service. Go to Azure Portal-->Select the resource group (where the icebreaker resources get created)-->Go to App Service-->Click Deployment Center-->Check for success state in the logs section

If possible please send us the screenshot of the status

Answer 6 · 2022-10-15T08:01:39.000Z

This issue has been automatically marked as stale because it has been marked as requiring author feedback but has not had any activity for 4 days. It will be closed if no further activity occurs within 3 days of this comment.