OfficeDev/outlook-add-in-command-demo

Function button doesn't work in Outlook 2016 desktop

mganss opened this issue · 9 comments

When I click the function button nothing gets inserted, only a throbber appears above the "Send" button with a message saying "Add-in Command Demo is working on your Insert default message request".

Sorry to hear! This can happen for a number of reasons, but most commonly will happen if the code being executed hits an exception and fails to call event.completed(). Which button are you clicking to reproduce this, and have you modified the code at all?

The "Insert default message" button. I have not modified the code, simply cloned the repo and ran gulp serve-static.

Before testing with this demo project, I had also tried creating a new add-in project from within VS. This resulted in the same behavior, even when the function was directly in a <script> section in the head of the function file and did nothing but call event.completed().

Ah. I wonder if this is a problem with the SSL certificate used by the gulp web server. Can you open https://localhost:8443/AppCompose/Home/Home.html in a browser and see if you have any certificate trust warnings?

Just wanted to check if you were able to look into the SSL thing.

Sorry, I won't have time to check this until April 25.

No problem, just didn't want to leave you hanging.

Yes, I get a certificate trust warning. However, I have successfully built a custom pane Outlook add-in based off the VS project template which runs locally in IIS Express (port 44300). I have also tried creating a command add-in project from VS but the behavior is the same.

Outlook disables scripts and such if the cert isn't trusted. You'll need to trust the cert that the gulp-webserver uses: https://github.com/OfficeDev/generator-office/blob/master/docs/trust-self-signed-cert.md

That solved it. Thanks.