Unable to Connect to Ganglion Board Macbook
egecer opened this issue · 0 comments
Problem
We have the two ganglion boards to match with the EEG Headband and BLE112 dongles.
OpenBCI_GUI is installed and seems to run without any problems, it is only when I click on to connect to the Ganglion Board via the dongle, neither of the devices seem to appear.
Perhaps important to mention, I am using a USB-C to USB-A converter to insert the dongle.
I did my best to follow the posts in this forum but couldn't sort out the issue.
I imagine it is not the hardware which is problematic as neither of the boards seem discoverable via bluetooth but perhaps a problem with the Mac compatibility.
P.S. I updated the Ganglion Board drivers, and unfortunately it didn't solve the issue.
We are running a time-sensitive project so a fast response would be much appreciated.
Expected
In a perfect world, what do you expect to happen:
Boards are detected by the OpenBCI_GUI
Operating System and Version
I am running into this problem with a MacBook Pro, System MacOS Sonoma 14.4.1 (23E224)
GUI Version
The version is displayed on startup and at the top of every Console Log.
OpenBCI_GUI v5.2.2
Are you running the downloaded app or from Processing/VSCode?
The downloaded app
Type of OpenBCI Board
Ganglion
Console Log and Screenshots
Paste any relevant text from the console window here, as well as any helpful screenshots of the GUI.