Unexpected rotation of the content inside a pdf

Question

Unexpected rotation of the content inside a pdf

haba-beton opened this issue a year ago · 10 comments

Describe the bug
When printing a A4 Portrait Page ,the PDF orientation is altered by CUPS or cups-filter, resulting in the PDF being printed in landscape orientation.

To Reproduce
Steps to reproduce the behavior:

Download the following pdf:
sample.pdf
Print the pdf:
/usr/bin/lp -d PRINTER -n 1 -o media=A4 -o print-color-mode=monochrome -o Duplex=None -o collate=true -o cupsFinishingTemplate=none sample.pdf
or
Execute the following command:
/usr/sbin/cupsfilter -p /etc/cups/ppd/PRINTER.ppd -m application/vnd.cups-pdf sample.pdf > out.pdf
- Following file is received from the above command:
  out.pdf

Expected behavior
The expected behavior is for the PDF to be printed in portrait orientation as it is shown in the sample pdf. Instead, it is printed in landscape orientation, and the printout is not as expected.

System Information:

OS and its version: Ubuntu 22.04.3 LTS
CUPS version 2.4.1

Additional context
This issue occurs regardless of the printer used. No error messages are received; the only issue is with the output being different than expected.

Answer 1 · 2023-11-10T14:43:48.000Z

Moving to cups-filters project...

Answer 2 · 2024-03-13T04:03:57.000Z

@haba-beton I tried reporducing the behaviour and it does happen for this pdf given by you, but when i tried using other any other pdf which I have, it is printing in portrait mode.
Could you please tell whether the sample PDF file is generated in a specific way or using certain software?

Answer 3 · 2024-03-18T09:33:02.000Z

@uddhavphatak Thanks for checking. The provided PDF was made in Word, laid out in landscape, and printed via Adobe Acrobat in portrait format, without using "Print as picture". If we check the option "Print as Picture" then it comes out as expected.

Answer 4 · 2024-03-18T10:17:15.000Z

@haba-beton There is also a way to print the SAMPLE.pdf in portrait mode:

/usr/sbin/cupsfilter -p /etc/cups/ppd/PRINTER.ppd -m application/vnd.cups-pdf -o media=A4 -o orientation-requested=3 sample.pdf > out.pdf

Answer 5 · 2024-03-18T11:07:16.000Z

@uddhavphatak Cups does that automatically.

Answer 6 · 2024-03-18T12:15:18.000Z

Even if we use the above parameter provided by you "orientation-requested=3", it still comes out wrong.
out5.pdf

Answer 7 · 2024-03-18T12:19:29.000Z

But utilizing the "-o nopdfAutoRotate" option does produce the expected output: out6.pdf.
However, this isn't a viable solution for all scenarios, as there are instances where automatic rotation is necessary.

Answer 8 · 2024-03-18T13:18:40.000Z

Could you please tell what version of CUPS and system you are using.
I am using Ubuntu 23.04

Also I double checked "-o orientation-requested=3" and the output is coming in portrait mode only.
I think it is working because the 3 means the request for landscape.
Modes 1 and 2 are giving output as given in the issue.
But the mode=4 also means landscape, but that too is giving output as stated in the issue.

Answer 9 · 2024-03-18T13:21:46.000Z

And yes, you are correct, configuration-based commands are not viable. We might have to solve it by debugging the code.

Answer 10 · 2024-03-18T14:05:17.000Z

Could you please tell what version of CUPS and system you are using. I am using Ubuntu 23.04

Also I double checked "-o orientation-requested=3" and the output is coming in portrait mode only. I think it is working because the 3 means the request for landscape. Modes 1 and 2 are giving output as given in the issue. But the mode=4 also means landscape, but that too is giving output as stated in the issue.

We are using the following versions:
OS and its version: Ubuntu 22.04.3 LTS
CUPS version 2.4.1

Sadly thats not the case in our system.