Parsely/wp-parsely

[bug] PCH referral distribution only shows direct traffic

Closed this issue · 3 comments

Describe the bug

The referrer section of Performance Details only shows direct traffic, even when there are other referrers.

To Reproduce

  1. Go to (https://docs.parse.ly/wp-admin/post.php?post=5378&action=edit)
  2. Click on PCH sidebar
  3. Scroll down to Performance Details
  4. See error --> The PCH says it's all direct
  5. View in Parse.ly
  6. View in Parse.ly - change filter to last 7 days (Jan 29 - Feb 2)
  7. If you look at the past 7 days in parse.ly, there are actually a few search referrals

Expected behavior

The referrals performance details shows you all referrer channels.

Screenshots

PCH: Distribution for last 7 days (Jan 29 - today): 41 page views from Direct
Screenshot 2023-02-03 at 1 27 48 PM

View in Parse.ly takes me to Pulse view for today, not last 7 days (new bug)

Change time period to Jan 29 - today) in Parse.ly: 33 page views from Direct
The distribution we'd want to see on the post
Screenshot 2023-02-03 at 1 31 40 PM

Environment

Chrome browser
Active Parse.ly plugin

Additional context

I can confirm this.

On my local environment:

image

On the remote site:

image

Style is broken too, but this sees to be site-specific (and is another issue).

@mehmoodak: I think we should add this one to 3.7, what do you think?

Style is broken too, but this sees to be site-specific (and is another issue).

Yes it is a site specific issue.

I think we should add this one to 3.7, what do you think?

This issue has been already fixed in #1377 and will be a part of 3.6.2 and 3.7 releases.

The above PR does fix the errors that we are facing but seems like there is also some functional difference between plugin and Parse.ly so re-opening the issue.