Survey mode API trigger a bug when solo loaded

Question

Survey mode API trigger a bug when solo loaded

Closed this issue 2 months ago · 5 comments

Hello everyone !

I started using Posthog for posting surveys on my website but recently, if I only send one API mode survey on my website, the method getActiveMatchingSurveys() doesn't return anything anymore and I get an error like this :

I was wondering if someone knows why this error occurs or if it's a current bug on the posthog js library.

Thanks in advance !

Answer 1 · 2024-08-10T06:27:32.000Z

@ThibaudTeachup did you found any answer I am having the same issue it comes as posthog takes time to initialize

Answer 2 · 2024-08-19T12:53:03.000Z

@kalpesh-aalore I unfortunatly didn't find any solution to this problem. Yeah it looks like an init problem since sometimes it works fine for no reason. If I put a timeout on the getActiveMatchingSurveys() method it seems to work everytime but it doesn't look good and causes problems to interact between directives...

Answer 3 · 2024-09-05T13:25:15.000Z

Hi! We also faced this issue, from what we can tell it comes from the release 1.148.2 and in particular this PR. @pauldambra do you think you could take a look ? If you need to replicate the issue, just have a page that calls on the getActiveMatchingSurveys() first thing after load and you will most likely find the issue .

Answer 4 · 2024-09-12T08:29:26.000Z

Hello ! Looks like everything is working fine now ! Thanks @pauldambra and @aymeric-duchein !

Answer 5 · 2024-09-12T08:56:05.000Z

Awesome, thanks for letting us know!