[BUG]: Not opening Portrait images on Windows 11
Opened this issue · 5 comments
Describe the bug
I open the tool and try to "Change Portrait Image", but no modal dialog opens. I receive no error nor view that something is wrong.
To Reproduce
Steps to reproduce the behavior:
- Go to "Portrait Options"
- Click on 'Change Portrait Image'
- Nothing happens
Expected behavior
In windows 10, a modal file explorer dialog opens with which I can choose my image.
TokenTool Info
- Version: 2.2.1
- Install: Upgrade [2.1]
Desktop (please complete the following information):
- OS: [Windows]
- Version [11]
Try this:
- Drag the desired portrait image in from your desktop or some other folder.
- Close TokenTool and then reopen.
- See if file explorer dialog will open now via the Change Portrait Image button.
Thanks for the idea. While it was possible to add an image with drag and drop, the File Explorer dialog still will not open even after restarting TokenTool.
Strangely, it works for the background image...
If you are comfortable with regedit check this key:
Computer\HKEY_CURRENT_USER\SOFTWARE\JavaSoft\Prefs\net\rptools\tokentool\client
And look at the last/Portrait/Image/File entry. It may be pointing at a folder that doesn't exist or that TT doesn't have permission to access. Or it might be missing. The location will be a bit odd and look like /c://somedir///otherdir///blahblah
I ran into this problem the other day. I went to 'Help' and 'Reset Settings' as I often try repairs on my apps now when I can't figure out what's wrong. Long story short--portraits work for me now.