App crashing when opening PDF.

Question

App crashing when opening PDF.

Closed this issue 2 months ago · 5 comments

First of all lot of thanks for making the best File Explorer on Android. Built in PDF viewer having an issue while opening PDF. But when we open PDF from 3rd party apps using File Explorer PDF, it works fine.

Answer 1 · 2024-11-01T15:37:22.000Z

You're welcome.

Can you provide more information about the issue you're facing? Does the app crash?

PDF viewer works just fine on my device and the emulator.

Answer 2 · 2024-11-01T16:21:35.000Z

For more clarity, I saved the same PDF in Internal Storage, External Storage, and WhatsApp. While the PDF in Internal Storage and WhatsApp opened smoothly using File Explorer, the app crashed every time I tried opening the PDF from External Storage.

Answer 3 · 2024-11-01T16:29:34.000Z

Wait...! It’s not just PDFs—no file is opening from External Storage. Could you try it on your device, in case there's an issue with my SD card?

Answer 4 · 2024-11-01T16:34:18.000Z

There is an issue with opening files from external storage. I'll be looking into it.

Thanks for the details.

Answer 5 · 2024-11-03T17:10:38.000Z

You may now try the action build and see if the problem still occur.