Channels unread messages don't always get marked as read when entered (counter remains)
EqualMarcus opened this issue · 5 comments
EqualMarcus commented
Description:
The issue below, which is closed, is still re-produceable in the latest version
v6.6.6
"we're experiencing issues where the channels having only few new messages in them don't get marked as read automatically, leaving the channel name as bolded in the channel list pane."
The issue has also been reported here
https://forums.rocket.chat/t/unread-message-counter-icon-wont-go-away/19339
Steps to reproduce:
I'm not sure how to re-produce this issue. Some people in my organisation have it, some do not.
Expected behavior:
When you click on a channel, it marks it as read
Actual behavior:
When you click on a channel, it does not mark it as read
Server Setup Information:
- Version of Rocket.Chat Server: v6.6.6
- Operating System: linux
- Deployment Method: docker
- Number of Running Instances: 1
- NodeJS Version: v14.21.3
- MongoDB Version: 5.0.26
Client Setup Information
- Desktop App or Browser Version: Desktop App 3.9.14
- Operating System: macOS, Windows
Additional context
Some users are using macOS, some are using Windows. Some are using the Browser, some are using the Desktop App.