Account Access Issue: RUNESTONE not Sending Reset E-mail

[Jackthe1st]

Runestone reported sending a password reset link to my u-mail, but nothing ever came through to my u-mail account. The u-mail account is the e-mail account that I used to create the account, and the username is u6038554. Can you please help me access my account?

[bnmnetp]

There is not a username u6038554. I don't know what u-mail is, but have you checked your spam folder? We send hundreds and hundreds of password reset emails every day. If you are enrolled in a course your instructor can also reset your password.

I cannot reset passwords only based on github issues, especially without a valid username.

[github-actions]

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