Fallback to SAP CEC doesn't work
Closed this issue · 4 comments
sathianarayananh commented
After the issue #65 has been resolved, I can assign a group (queue) now. But still the fallback to CEC doesn’t work. I don’t receive any incoming chat request in CEC.
dannyboy2k commented
I'm experiencing the exact same issue.
ftriquet commented
Hello guys we fixed the issue. Thank you for reporting the bug
ftriquet commented
Hello, we are currently facing a last problem, it will be fixed by tomorrow. Sorry again
dannyboy2k commented
I just tested it and i still don't recieve an incoming chat request in CEC. In Debug mode it says the fallback is triggered:
Fallback triggered
{
"type": "fallback",
"value": {
"channel_id": "cfdc5844-c48e-4353-8d7d-6b13e8639e9a",
"redirection_group": ""
}
}