SFDO-Community/OmbudsmanCloudCare

Feb. 2021 Sprint Activity: Documentation Updates/Upgrades

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Goal: To improve video script for on-demand training series. Might be an option to create additional training topics if time permits.
How to Log an Interaction video, pw: team
How to Log Touchpoints Only video, pw: team
How to Log Professional Development & Admin Duties video, pw: team
Additional Topics: Lead process, Email templates, Automations, Chatter, Reports & Dashboards
Resources: https://ombudcare.com/publiclinks