For "App disabled" message, direct people to reddit instead of GitHub

Question

For "App disabled" message, direct people to reddit instead of GitHub

kaantantr opened this issue 8 years ago · 11 comments

kaantantr commented 8 years ago

Device info

Phone type: Lumia 950
App version: v1.0.52

Steps to reproduce

Launch App, while the App is disabled to see the message

Actual behavior

Tells people not to post issues on GitHub, which leads ignorant people to GitHub to post issues.

Expected behavior

Should include something along the lines of "Keep an eye on our reddit page for further info", so ignorant people are sent towards reddit, instead of the GitHub page.

Other information

If people are directed towards reddit instead of GitHub, they will immediately see the stickied warning for whatever issue we might come across in the future. Currently, we have an "Official App has forced an update, PoGo-UWP disabled untill the new API is cracked" warning stickied, which will subside all the questions before they are even asked.

Answer 1 · 2016-11-21T18:00:33.000Z

I have no words for you 😤

Answer 2 · 2016-11-21T18:05:38.000Z

@Lavince Why? This is a genuine suggestion to keep this place clean.

Answer 3 · 2016-11-21T18:07:21.000Z

You're essentially calling yourself ignorant for opening a new issue for this situation. Why not take it to the reddit?

Answer 4 · 2016-11-21T18:07:30.000Z

Also close the issue??

Answer 5 · 2016-11-21T18:08:50.000Z

@Lavince Are you serious? Did you even read what I've written? This is not a "Why is the app not working" issue. This is a post to prevent that. Please stop the nonsensical arguing.

Answer 6 · 2016-11-21T18:34:32.000Z

No matter what they say people are gonna open issues for no reason. This kind of suggestion doesn't need an issue, it should be on the Reddit page.

Answer 7 · 2016-11-21T18:37:15.000Z

@Lavince Reddit page is for discussions and informing people. This is an issue, thatll redirect players to a platform where they can be informed. You wanna discuss further, please pm me on reddit.

Answer 8 · 2016-11-21T18:39:11.000Z

This issue is unnecessary but ok. You aren't going to stop people from opening issues. Bottom line.

Answer 9 · 2016-11-21T19:13:14.000Z

We're not "redirecting" people to GitHub. It says "DO NOT" open a GitHub issue. If you do so anyways, you're going to be banned.

Answer 10 · 2016-11-21T19:14:53.000Z

@robertmclaws So you dont think its beneficial to direct people towards our reddit page so they are informed of the situation?

Answer 11 · 2016-11-21T19:39:36.000Z

No, I do not. Prior history says that nothing we do will stop GitHub issues being posted, even Reddit sticky messages. I've improved the message in the app to provide more detail about why they are seeing the message. It will go out on the next update.