Samsung/vscode-extension-tizentv

App submission results in "Infinite loading"

shaharadded opened this issue · 4 comments

shaharadded commented

delete please

prozanne commented

Hi! I recommend using RTL service for developing application especially about video.
https://developer.samsung.com/remotetestlab/devices/117/tv
Could you please test your application with the RTL?

For sure, I will review your application code, too.

prozanne commented

Hi! I recommend using RTL service for developing application especially about video. https://developer.samsung.com/remotetestlab/devices/117/tv Could you please test your application with the RTL?
For sure, I will review your application code, too.

Hey, I am having trouble with setting up the RTL, did you had the chance to look at my code?

Hi,
Since we support VS Code tizentv extension, so we might not be a perfect people to review your application code side.
But.... In my opinion, It seems nothing wrong in your code.
If you have a problem with submitting your application, you have to talk to your tester or seller site.
We can't help you to submit or publish your application successfully.
When I searched, I think you can use this page for asking your main problem below.
https://developer.samsung.com/tv-seller-office/guides/11-qa/11-qa-process.html

We can only help you about using tizentv extension or connecting to RTL.
Could you please let me know what's the trouble for setting up the RTL?

prozanne commented

If you have a problem with submitting your application, you have to talk to your tester or seller site.

Thanks for the reposnse. Thanks for letting me know you don't see a problem in my code, reminder that the tester just see a black screen when launching the app, maybe it has to do with the packaging? I'm packaging the app using the "Build Signed Project" on the tizen studio application.

Hi, could you please test with emulator or real device(RTL TV)?
Because.... even though your code is no problem for web browser or simulator, It might not work well at the real device, or emulator. That's the only thing I can suggest you at the moment.

prozanne commented

If you have a problem with submitting your application, you have to talk to your tester or seller site.

Thanks for the reposnse. Thanks for letting me know you don't see a problem in my code, reminder that the tester just see a black screen when launching the app, maybe it has to do with the packaging? I'm packaging the app using the "Build Signed Project" on the tizen studio application.

Hi, could you please test with emulator or real device(RTL TV)? Because.... If your code is no problem for web browser or simulator, It might not work well at the real device, or emulator. That's the only thing I can suggest you at the moment.

I don't have access to that at the moment, could you please check my code?

Hi,
Sorry for your inconvenience, but here is the space for tizentv extension issues.
Your queries are not suitable for here.
Even we can't check and tell your code is correct or not.
Because we are the tool developers for tizentv extension.
So our opinion is not be a correct answer or solution for you.

When I searched, I found a developer's forum for Tizen developers.
Could you please use developer's forum?
It can be helpful to you.
https://forum.developer.samsung.com/c/smart-tv/22