'>' not supported between instances of 'LooseVersion' and 'Version'

[lagweasel]

Addon used

• Amazon VOD (plugin.video.amazon-test)
• Browser Launcher (plugin.program.browser.launcher)

• Addon version: Sandmann79,Varstahl-1.1.2+matrix.1

Account type

• primevideo.com
• amazon.(com/co.uk/de/jp)

System Setup (please provide the following information):

• Hardware: Intel NUC 11th gen
• OS version: Ubuntu 24.04.1 LTS (noble)
• Kodi version number: 21.1-Omega (via flatpak)

Upload Logs

Log link

Describe the bug

Trying to play any video from Amazon Prime VOD:
"Amazon VOD error / Check the log for more information"
"One or more items failed to play. Check the log for more information about this message"
(see log link above)

[AdamNo2]

i have the exact same problem with Ubuntu 24 & Kodi 21 flatpak.
playing an amazon item results in:

2024-09-20 14:05:39.690 T:19376 error : EXCEPTION Thrown (PythonToCppException) : -->Python callback/script returned the following error<--
- NOTE: IGNORING THIS CAN LEAD TO MEMORY LEAKS!
Error Type: <class 'TypeError'>
Error Contents: '>' not supported between instances of 'LooseVersion' and 'Version'
Traceback (most recent call last):
File "/home/ak/.var/app/tv.kodi.Kodi/data/addons/plugin.video.amazon-test/default.py", line 9, in
EntryPoint(argv)
File "/home/ak/.var/app/tv.kodi.Kodi/data/addons/plugin.video.amazon-test/resources/lib/startup.py", line 75, in EntryPoint
PlayVideo(args.get('name', ''), args.get('asin'), args.get('adult', '0'), int(args.get('trailer', '0')), int(args.get('selbitrate', '0'
)))
File "/home/ak/.var/app/tv.kodi.Kodi/data/addons/plugin.video.amazon-test/resources/lib/playback.py", line 472, in PlayVideo
suc = _IStreamPlayback(asin, name, streamtype, isAdult, extern)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/home/ak/.var/app/tv.kodi.Kodi/data/addons/plugin.video.amazon-test/resources/lib/playback.py", line 343, in _IStreamPlayback
if not inputstream_helper.check_inputstream():
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/home/ak/.var/app/tv.kodi.Kodi/data/addons/script.module.inputstreamhelper/lib/inputstreamhelper/init.py", line 411, in check_i
nputstream
if self.drm == 'widevine' and not self._supports_widevine():
^^^^^^^^^^^^^^^^^^^^^^^^^
File "/home/ak/.var/app/tv.kodi.Kodi/data/addons/script.module.inputstreamhelper/lib/inputstreamhelper/init.py", line 158, in _suppor
ts_widevine
if parse_version(config.WIDEVINE_MINIMUM_KODI_VERSION[system_os()]) > parse_version(kodi_version()):
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
TypeError: '>' not supported between instances of 'LooseVersion' and 'Version'
-->End of Python script error report<--
2024-09-20 14:05:39.958 T:7 error : Playlist Player: skipping unplayable item: 0, path [plugin://plugin.video.amazon-test/?asin=B0D6JWPD1M&mode=PlayVideo&name=Ich+%E2%80%93+Ei
nfach+Unverbesserlich+4&adult=0&trailer=0&selbitrate=0]

i tried to re-install widevine cdm with the imputstream helper addon but it fails in a similiar way:

2024-09-20 14:06:33.008 T:19577 warning : [script.module.inputstreamhelper] Recursively create directory '/home/ak/.var/app/tv.kodi.Kodi/data/userdata/addon_data/script.module.inputstreamhelper/temp/'.
2024-09-20 14:06:33.122 T:19577 error : EXCEPTION Thrown (PythonToCppException) : -->Python callback/script returned the following error<--
- NOTE: IGNORING THIS CAN LEAD TO MEMORY LEAKS!
Error Type: <class 'TypeError'>
Error Contents: '>' not supported between instances of 'LooseVersion' and 'Version'
Traceback (most recent call last):
File "/home/ak/.var/app/tv.kodi.Kodi/data/addons/script.module.inputstreamhelper/default.py", line 8, in
run(sys.argv)
File "/home/ak/.var/app/tv.kodi.Kodi/data/addons/script.module.inputstreamhelper/lib/inputstreamhelper/api.py", line 15, in run
widevine_install(choose_version=params[2])
File "/home/ak/.var/app/tv.kodi.Kodi/data/addons/script.module.inputstreamhelper/lib/inputstreamhelper/api.py", line 48, in widevine_install
Helper('mpd', drm='widevine').install_widevine(choose_version=choose_version)
File "/home/ak/.var/app/tv.kodi.Kodi/data/addons/script.module.inputstreamhelper/lib/inputstreamhelper/init.py", line 34, in clean_before_after
result = func(self, *args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/home/ak/.var/app/tv.kodi.Kodi/data/addons/script.module.inputstreamhelper/lib/inputstreamhelper/init.py", line 219, in install_widevine
if not self._supports_widevine():
^^^^^^^^^^^^^^^^^^^^^^^^^
File "/home/ak/.var/app/tv.kodi.Kodi/data/addons/script.module.inputstreamhelper/lib/inputstreamhelper/init.py", line 163, in _supports_widevine
if parse_version(config.WIDEVINE_MINIMUM_KODI_VERSION[system_os()]) > parse_version(kodi_version()):
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
TypeError: '>' not supported between instances of 'LooseVersion' and 'Version'
-->End of Python script error report<--

Anybody an idea how to fix?
is it maybe a flatpak issue?

[Sandmann79]

This is not an error of the addon, but of the Input Stream Helper Addon.
Please create an error report there.

[lagweasel]

For the record, looks like someone else already raised this with InputStreamHelper here: emilsvennesson/script.module.inputstreamhelper#570