SharkyTheKing/Sharky

MailSystem Transcripts

Opened this issue · 2 comments

StormyGalaxy commented

Feature Request

What type of feature are you requesting:

  • Cog
  • Command

Describe the feature:

This feature will allow the conversation of a mailsystem ticket to be sent directly to a channel of the users choosing. This is useful for training purposes, transparency, being able to improve for next time, and making sure that the person who was helping is/was doing a good job. This will be for the mailsystem cog.

Link to the transcript feature on a bot

Kreusada commented

I assume you would be wanting for this to be sent as a Discord file, right?

SharkyTheKing commented

I'm working on this, mainly to get examples written out for how to handle this, the following are mainly todos' and notes to follow.

  • Look into two functions for this. One for Embeds only and one for contents only.
  • Allow bot owner to disable the function completely.
  • Allow guild staff (manage-guild permissions) to toggle this function on/off.
  • Limit channel search for a limit of messages. (No reason to search until the bot dies for a channel...)
  • Possibly allow bot owner ability to change message limit (No access to guild staff, not their bot).
  • Look into different formatting options.
    • Different ways to portray the content and the person who's sent the message.

Please let me be the one who works on this, I have a few things I need to handle and change from the overall cog to allow for this.