Troubleshooting Unexpected Server Crashes
Opened this issue · 10 comments
Hello everyone,
I'm here to understand why some of my servers are shutting down unexpectedly. There’s a crash occurring that I can’t quite identify, and I'm unsure what’s causing it. Is there anyone with expertise in this area who has experienced a similar issue and managed to resolve it? The console shows a 'Crash!' message, followed by a long text.
I look forward to any responses or suggestions.
Does the crash have anything to do with steamclient.so?
Can you send the crash message?
Does the crash have anything to do with
steamclient.so?
I have disabled the Fake_IP option in the server configuration, and now I see that there are no more crashes! I contacted a server manager for Unturned, and he tell me to disable this option because there's an issue with Steam’s servers. Apparently, Nelson (the game's developer) is aware of the problem and is actively seeking a solution. He's also in contact with Steam's support team to address this issue. (That's what said that server manager.)
Can you send the crash message?
I saw something on the console, but I didn't have time to copy the contents. The first message I noticed was a simple text that said 'Crash!' followed by a long explanation about the crash.
So I did some testing and I'm pretty certain it's FakeIP. If you get unlucky and Steam servers drop out for a second, you get a crash (but only sometimes). Going to have to disable it on my servers for now.
I hope Nelson will see this issue ticket on GitHub to find out why it would cause this... @SDGNelson I'm waiting for your answer!
He's just going to ask for logs, U3DS/Logs/Server_[ServerName].log
I put the server logs for nothing; there is nothing there...
If it is the Fake IP crash, then we're currently waiting to see if we get a response on the GNS repo.
Is it the same issue you submitted a support ticket about the other day though?
Yes, I don’t see any error related to the crash in the logs, and I currently have no way to send them to you. I need to stay alert when the server shuts down to copy everything displayed in the console. At the moment, all my servers are not using fake IPs!
Yes, I don’t see any error related to the crash in the logs, and I currently have no way to send them to you. I need to stay alert when the server shuts down to copy everything displayed in the console. At the moment, all my servers are not using fake IPs!
In my experience, the FakeIP crash doesn't show up in logs, only in console. I think this would apply for any crash in native code.