SparkPost & bbPress Notify (No Spam)
orjrw opened this issue · 6 comments
We use WP 4.7.5 ; bbPress 2.5.12 ; bbPress Notify (No-Spam) 1.15.4 ; PHP 5.6.30-12 and SparkPost 3.0.1 as email delivery service.
All WP notifications such as “Lost Password” as well as notifications from other plugins work fine only bbpnns notifications don’t. I followed the advice in topic https://wordpress.org/support/topic/bbpress-notifications-not-sending/
logging wp_mail() failures but all I see is:
235[2017-06-10 11:23:29] Mailout failed: Array
(
[email] => admin@abcdec.com
[error] =>
)
After consulting the author of the plugin, he confirmed that his plugin uses the wp_mail() function and suggest to contact the SparkPost developer to get the error output of SparkPost for further investigations.
Please see: https://wordpress.org/support/topic/no-notification-3/
Any help is highly appreciated.
Best regards
Olaf
@orjrw thanks for reporting. as promised, i'll definitely look into this and see what can I do. however, i'm not familiar with this plugin or bbpress that much.
can you please describe what steps should I do which is supposed to trigger an email by bbpress notify?
Hi Raju, first you need to create a forum in bbPress, then post/create new topic as a user with "Notify me of follow-up replies via email" enabled at the bottom. Reply to the topic with a different user. If the settings “bbPress Topics/Reply Subscriptions Override” in the plugin bbPress Notify is disabled you will get an email. If this setting is enabled, the plugin bbPress Notifiy sends the email, you won’t receive it.
@orjrw I just tested following your instructions. I'm getting email on topic I'm subscribed to if another user posts a reply. However, how to make sure the email is triggering by bbPress Notify (not bbpress core itself).
nvm, I think I got it.
@orjrw so, I got it and I believe I found the fix (if this is same error for you). In bbpress settings, do you have the following checkbox on?
Encode Subject line using UTF-8.
If so, turn it off and try replying to a thread.
Hi Raju, wow that did the magic. 🥇 I receive now the notfication of the plugin bbPress Notify after I turned of the setting "Encode Subject line using UTF-8". Thanks a mil. Don't know why I haven't thought about that option myself. Anyway, it's working now. Thank you very much for your help, much appreciated.