Sidebar appearing blank

Question

Sidebar appearing blank

Closed this issue 4 years ago · 4 comments

I have a spreadsheet that I had the JSON export functionality working great on my personal google account. I then made a copy of that sheet in my organizational account and it worked on July 9. I revisited on 9/17 and when I go to open the sidebar it appears blank. I uninstalled and re-installed on an organizational level, but the issue still occurs.

Answer 1 · 2020-09-18T12:22:05.000Z

Do you have multiple accounts signed in?

Answer 2 · 2020-09-18T12:25:51.000Z

I do. Yes.

Answer 3 · 2020-09-18T12:27:41.000Z

If you sign out of all but one and try opening the sidebar, does it work as expected?

Answer 4 · 2020-09-20T15:52:31.000Z

Closing this issue for now as multiple accounts were probably the issue here.