ESD is offline / Google Docs encountered an error
Closed this issue · 2 comments
thoughtden commented
Describe the bug
When opening ESD sidebar, continually getting error from Google: "Google Docs encountered an error. Please try reloading this page, or coming back to it in a few minutes."
To Reproduce
- Open a new spreadsheet
- Extensions > Export Sheet Data > Open Sidebar
- See error
Expected behavior
Would expect sidebar to open. Occasionally it does open, but any attempt to export the JSON results in the same error
Screenshots
Screenshots attached
Info (please complete the following information):
- Chrome Version 122.0.6261.69 (Official Build) (arm64)
- MacBook 2021 M1 pro, Ventura 13.3.1 (22E261)
- Multiple accounts have profiles on this laptop
Additional context
- Attempted to reinstall - failed
- Cleared cache - failed
- Tried on multiple different laptops (Mac and PC) - failed
![Screenshot 2024-02-26 at 09 21 37](https://private-user-images.githubusercontent.com/81439909/307791218-36c981ea-6a98-4d98-b9d9-722cd87ec986.png?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.YTIZ2C-nqwkYCetIWE4R6bGO-tUpDxszHDJXLPCd7To)
thoughtden commented
Sorry, I now see this is a known issue linked to having multiple accounts signed in. I've found a workaround
Synthoid commented
Sorry Google's support for multiple accounts is so buggy. I have never found a good work around for the issue unfortunately.