T-Troll/alienfx-tools

Dell G15 5530 AlienFanControl Disable AWCC function not functioning?

Opened this issue · 9 comments

Olympus-E commented

Describe the bug
When enabling the "Disable AWCC" Option, AWCC is still running.

To Reproduce
Steps to reproduce the behavior:

  1. Go to '...'
  2. Click on '....'
  3. Scroll down to '....'
  4. See error

Expected behavior
AWCC Should quit automatically

Screenshots
If applicable, add screenshots to help explain your problem.

System (please complete the following information):

  • Model: Dell G15 5530
  • Model details: [e.g. per-key rgb keyboard]
  • OS: Windows 11 Home 22H2 22621.3007

Additional context
Add any other context about the problem here.

T-Troll commented

It not block AWCC UI from running, only stop AWCCService which change colors/fans.

I have 2 suggestions:

  • AWCCService not stop (please check into Services then GUI running)
  • AWCC 6 has different service name.

Can you check both cases?

Olympus-E commented

It not block AWCC UI from running, only stop AWCCService which change colors/fans.

I have 2 suggestions:

  • AWCCService not stop (please check into Services then GUI running)
  • AWCC 6 has different service name.

Can you check both cases?

I have AWCC 6.1.11.0

After "Disable AWCC" option is checked:

  • AWCC Service is still running (in my case it's Dell Tech Hub service and possibly Fusion Service)

  • AWCC processes are still running:

  1. AWCC.SCSubAgent.exe
  2. AWCC.UCSubAgent.exe
  3. AWGameLibrary.SCSubAgent.exe
  4. AWGameLibrary.UCSubAgent.exe
  5. AWPerformance.SCSubAget.exe
  6. AWPerformance.UCSubagent.exe
T-Troll commented

Thanks for analysis.

Yes, "Stop AWCC" will not work with AWCC 6. I can try to do something, but first i need some analysis from you - did all services depends on Dell Tech Hub? Or other service?

Olympus-E commented

Thanks for analysis.

Yes, "Stop AWCC" will not work with AWCC 6. I can try to do something, but first i need some analysis from you - did all services depends on Dell Tech Hub? Or other service?

I'm not sure if there are any other related services. But if I disable the Dell Tech Hub service AND restart the computer, the above 6 processes will no longer be present in the task manager after the reboot.

There is also a Fusion Service which runs C:\Program Files\Dell\Fusion\FusionService.exe, but I don't know exactly what it does.

T-Troll commented

But if I disable the Dell Tech Hub service AND restart the computer, the above 6 processes will no longer be present in the task manager after the reboot.

Ok. What happened RIGHT AFTER you stop it (use Manage or Services tab for it)? Also, can you share this service profile screenshot?

Fusion is about power plans control, out of our interest.

Olympus-E commented

But if I disable the Dell Tech Hub service AND restart the computer, the above 6 processes will no longer be present in the task manager after the reboot.

Ok. What happened RIGHT AFTER you stop it (use Manage or Services tab for it)? Also, can you share this service profile screenshot?

Fusion is about power plans control, out of our interest.

If I stop the service without restarting my computer, nothing will change. All the processes (including above 6) are still running until a restart is performed. (Haven't tried Logging out & back in)

Service Profile:
QQ截图20240224210650

T-Troll commented

Fortunately, i can read Chinese (but only can speak Cantonese).
I need to see last tab on top (Dependencies).

Olympus-E commented

Fortunately, i can read Chinese (but only can speak Cantonese). I need to see last tab on top (Dependencies).

It shows "No Depenencies" :(

QQ截图20240224212354

T-Troll commented

Thanks. I'm going to think about this....

  • 👍1