TNTwise/REAL-Video-Enhancer

Internet Connection Offline Error

Closed this issue · 8 comments

manikandancode commented

Internet Connected but still below error and unable to start the app

image

TNTwise commented

Can you connect to raw.githubusercontent.com? That is where it downloads all the dependencies from and also where it checks for Internet access. It gives me the same error while on my schools wifi, as it blocks githubusercontent. Is this the flatpak or the app image?

manikandancode commented

Yes. no problem to connect.
Tested with both. same error.

TNTwise commented

This is most likely my fault, I don't have the time to debug right now, as I am in school. I don't know what is causing your specific issue, as I can't reproduce it, but I will release a beta tonight with better logging.

  • 👍1
TNTwise commented

I built a version that logs network connections now https://github.com/TNTwise/REAL-Video-Enhancer-BETA/releases/tag/20231206, the log will be placed in /home/$USER/.local/share/REAL-Video-Enhancer/logs/ Please submit that log file here and thank you for reporting this.

TNTwise commented

Thank you for your response, the first error reported means that for some reason the variable ignoreVramPopup is not defined in the settings file, you can try to add it at the end of ''/home/$USER/.local/share/REAL-Video-Enhancer/files/settings.txt''
Add the line: ignoreVramPopup,True

This is fixable, I don't know why it is happening to you specifically though.

For the connection error that is what happens when your Internet blocks access to GitHubusercontent. Maybe try 1.0.4 https://github.com/TNTwise/REAL-Video-Enhancer/releases/tag/1.0.4, other than that maybe a vpn? It seems weird but your Internet seems to be blocking that specific request, and that's all I can think of.

Only other things that could cause this: Nvidia GPU, because I don't have the hardware to test properly for that(it wouldn't make sense, but neither does my code), or it's an issue with Ubuntu 23.04, which would be weird as I have tested on Arch without issue.

TNTwise commented

If this still isn't fixed:
https://github.com/TNTwise/REAL-Video-Enhancer/wiki/%22Offline%22-Installation
Sorry for this, I am not experienced in app creation, and this is most likely due to me using a not so recommended practice in my code.

TNTwise commented

Closing due to inactivity, assuming network issue.