DeviceUpdateFailedException("Device cannot be reached")

[hooker78]

Describe the bug
After upgrade to python 3.12.7 and HA 2024.12.1 I can not connect anymore to my device (LS10s Pro Ultra Heat). I am using version v2.0.0b16 of the integration. I have deleted the instance and recreated it, using dreame-cloud login euope. Login works, but then I get the error " Failed setup, will retry: Device cannot be reached"

Additional Information (please complete the following information)

• Model Name [e.g. dreame.vacuum.p2028]:
  LS10s Pro Ultra Heat dreame.vacuum.r2216o

• Home Assistant Version:
  2024.12.1

• Configuration Type [With or without map support]:
  with map

-Error Log

Logger: custom_components.dreame_vacuum
Source: custom_components/dreame_vacuum/coordinator.py:443
integration: Dreame Vacuum ([documentation](https://github.com/Tasshack/dreame-vacuum), [issues](https://github.com/Tasshack/dreame-vacuum/issues))
First occurred: 2:20:54 PM (11 occurrences)
Last logged: 2:27:49 PM
Integration start failed: Traceback (most recent call last): File "/home/homeassistant/.homeassistant/custom_components/dreame_vacuum/coordinator.py", line 437, in _async_update_data await self.hass.async_add_executor_job(self._device.update) File "/usr/lib/python3.12/concurrent/futures/thread.py", line 58, in run result = self.fn(*self.args, **self.kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/home/homeassistant/.homeassistant/custom_components/dreame_vacuum/dreame/device.py", line 2815, in update raise DeviceUpdateFailedException("Device cannot be reached") from None custom_components.dreame_vacuum.dreame.exceptions.DeviceUpdateFailedException: Device cannot be reached

[Tasshack]

Try using google DNS.

[hooker78]

Thanks - unfortunately same result, even after service restart.

[Tasshack]

There are too many reasons why this is happening and I don't have time to help you, sorry.

[hooker78]

fair enough - it was worth the try.