The Plex local data folder could not be determined
kravena opened this issue · 4 comments
When running psupdate.exe using RUN AS ADMINISTRATOR, I get the error "The Plex local data folder could not be determined".
Most likely this is due to me moving the PLEX MEDIA SERVER directory to another drive using a JUNCTION. So it looks like the PLEX MEDIA SERVER data folder is on C: when it's actually on D:, for example :
c:\users\AppData\Local\Plex Media Server is a JUNCTION to d:\Plex Media Server
This is done due using a 480gb SSD as the C drive and my Plex data directory is 100gb, use of a JUNCTION makes the configuration of Plex much simpler without altering the settings or registry.
Can you verify that the following registry value exists for the user that is running the Plex Service:
Key: HKEY_CURRENT_USER\SOFTWARE\Plex, Inc.\Plex Media Server
Value: LocalAppDataPath
The error message is reported when the above key can't be read from the registry for the user that is running the Plex Service.
That setting does not exist under that key and checking an old backup of my Plex registry settings, I have never had it.
I have updated to version 0.1.2 which defaults to the local application data folder of the user if the LocalAppDataPath value is not found in the registry.
0.1.2 installed, which now runs perfectly. Waiting for next PMS Plex Pass update to verify.
Thank you.