NEII - Landing page pop up with survey

Question

NEII - Landing page pop up with survey

AnaBelgun opened this issue 4 years ago · 14 comments

AnaBelgun commented 4 years ago

Update 27 Aug 2021 following discussion with BoM's NEII team:

create a pop up appearing on NEII v7: http://neii.gov.au/viewer/
use the NationalMap v7 pop up template (because it has the preview beta button built in)
include the same button to direct users to the Beta version of NEII https://beta.neiiviewer.nicta.com.au/
include wording ("Welcome to the NEII Data Map Viewer. Please complete our short survey about the current use of NEII Viewer") and link to NEII short user survey https://neii.gov.au/neii-customer-survey

AnaBelgun commented 4 years ago

done

Answer 1 · 2021-08-18T05:03:57.000Z

https://neii-viewer.dev.saas.terria.io/

Answer 2 · 2021-08-18T05:07:23.000Z

discussion around whether to put it on current prod: http://neii.gov.au/viewer/ or https://beta.neiiviewer.nicta.com.au/

Answer 3 · 2021-08-18T05:08:22.000Z

Ana: decision to plonk the survey popup on http://neii.gov.au/viewer/
survey completion should be optional to using the app

Answer 4 · 2021-08-18T05:13:01.000Z

should use whatever is in v7 whatever that may be

Answer 5 · 2021-08-31T07:09:04.000Z

Concept sketch: desktop/tablet and mobile layouts

Concept sketch: dismissible banner to announce beta maps

Desktop/tablet/mobile behaviour
Animate in survey panel (slide up from bottom) ~2 seconds after all other modals/tooltips have been dismissed (e.g. disclaimer, welcome, help, story prompt)

Answer 6 · 2021-08-31T07:23:20.000Z

@martin-bom hi, would you please have a look at the design above and let us know if we can go ahead?
Our UX team has advised against having 2 links, requiring 2 actions from the users in the same modal (i.e. a link to the Beta version and another link to the survey). It will confuse the users and not give you the required result (i.e. finding more information from users on how they actually use NEII).
Hence the design has only one link, to the survey.

Answer 7 · 2021-08-31T07:35:20.000Z

Hi @AnaBelgun Ana,

Thanks for the information. So that means the link to beta version will not be presented during the survey period. Understood.

Regards,
Martin

Answer 8 · 2021-08-31T07:37:01.000Z

yes, we're trying to see if we can have a discrete banner at the top but if it takes too long, we might not wait anymore and go ahead just with the survey

Answer 9 · 2021-08-31T07:39:31.000Z

Thank you Ana, I will come back to you asap. In my opinion I like the popup at the bottom right hand corner. Nice and clear.

Answer 10 · 2021-09-01T00:01:48.000Z

Hi @AnaBelgun Ana, I got some feedbacks from my team on the popup.

Can the message in the popup be:
"The NEII team would like to know about your NEII website usage. Please complete our short survey."

Besides, can the popup sit at the middle of the screen?

Thank you.

Answer 11 · 2021-09-03T05:45:40.000Z

hi @martin-bom ok, will do that and send you the UAT for release to check.

Answer 12 · 2021-09-06T02:10:16.000Z

Updated survey prompt prototype: https://invis.io/HS11NPNRVF2P#/457900174_NEII_Map

Answer 13 · 2021-09-06T02:27:48.000Z

Hi @philipgrimmett, the updated wordings in the survey prompt is great, thank you.