CCA 2.5.0.0 not working in Windows10 - Chinese lettering and error messages in Eng version
pfowles opened this issue · 8 comments
CCA has worked on/off but recently it keeps showing errors that file is not found on system then loading CCA .
I then can't use CCA as it keeps showing issues like Chinese lettering in error boxes when using the picker, any other feature, or "(spurious chinese) The filename, directory name, or volume label syntax is incorrect" on exit. I can only close this using task manager.
just to be sure, is this using the proper installer version https://github.com/ThePacielloGroup/CCA-Win/releases ?
what version of Windows?
Yes I got the installer through your main website, https://developer.paciellogroup.com/resources/contrastanalyser/ , which redirected to the page you mention (above) on GitHub.
Windows 10 is the operating system used
Can't replicate the issue. Perhaps if you could grab a screenshot of one of the chinese error boxes, that may provide us with a clue of what's going on.
This is the error I get when I try and load up CCA - clicking ok loads CCA
This is the error when I try and use the colour picker. The hex values and sliders appear to work fine
The Screen Analyser
This is the error I keep getting whenever I try to close the application window, have to use Task Manager to close
I have just updated.
32bit exe: https://github.com/ThePacielloGroup/CCA-Win/blob/develop/package/Colour_Contrast_Analyser32bit.exe
64bit exe: https://github.com/ThePacielloGroup/CCA-Win/blob/develop/package/Colour_Contrast_Analyser64bit.exe
probably /My Documents/CCA.ini is unwritable(or can't be create) for some reason.
I hid the error dialog but settings will not be saved.
So is there a fix in place?
did you try the above executables? do they still bring up the error? (i know these suppress notification, rather than address, but as the problem itself seems related to permissions/user accounts, it may be a while before the fundamental problem can be thoroughly addressed)
It appears to work no error messages appear on the corrected version. Thanks