UPC/ravada

Slow Login Experience - Ravada Dockerized

vasquezmi opened this issue · 0 comments

When attempting to log in to Ravada front end for user the process takes over 10 minutes to enter the logged in account. This happens in any browser.

  1. Installed Ravada following dockerized instructions here: https://ravada.readthedocs.io/en/latest/docs/INSTALLfromDockers.html
  2. The containerized environment shows no spikes in memory or space in the hosted source.
  3. The logs for mysql show the system is loaded and ready for connection.
  4. Once logged in access Admin Tools Users > specified user and the screen displays but the spinning wait is showing on Admin tab. The Grants tab does not display data. Password displays as well as Remove tabs.
  5. **It appears as if gathering the information from the database through the backend (?) is causing the delays.
  6. After restart got errors mysql when attempting to access users after log in on rvd_user host: {ravada-back} removed ip info and replaced with specific docker container
  7. Error: Aborted connection 7 to db: 'ravada' user: 'rvd_user' host: {ravada_back} (Got an error reading communication packets).
  8. Read about issue with mysql and confirmed there are no issues due to firewall or blocks. All ravada containers are on the same host.

Expected behavior
Login access should not be forcefully delayed.

Server (please complete the following information):

  • OS: Debian 11
  • Browser: Not applicable
  • Ravada Version: Latest version

Client (please complete the following information):

  • Browser: Firefox (most recent), Chrome (most recent), Edge (most recent)
  • OS: Windows 11
  • Spice client version: Not applicable as this is a new install and looking at use case for Promox.