standard notifications not issued

Question

standard notifications not issued

Closed this issue 3 years ago · 5 comments

JChipault commented 3 years ago

I updated the following events on Sunday from roughly 6:15p to 8p Central: 201213, 201215, 201373, 201400, 201504

No notifications were generated or emailed for these events on Mon morning.

Here's my standard notifications set up:

I don't have any custom notifications on so can't assess those.

Answer 1 · 2022-01-18T18:45:14.000Z

Neil is thinking that this isn't related to #524 because my changes on Sunday weren't quite late enough in the evening

Answer 2 · 2022-01-25T13:40:50.000Z

Happened again. Last night (Monday night) at 6:35p C I updated 201329. I still have the notification settings in the screenshot above. I received multiple All Event and Your Organization Event notifications overnight but nothing for 201329.

Answer 3 · 2022-01-25T17:17:26.000Z

Thanks @JChipault, I'll investigate right away. It's easier to troubleshoot immediately after something goes wrong, before much data is changed.

Answer 4 · 2022-01-25T22:01:46.000Z

@JChipault so both of these happened because the changes happened after 6pm CST (midnight UTC). No one gave me the green light to deploy the fix I made here, which would have prevented these issues. How would you like to proceed?

Answer 5 · 2022-01-26T20:27:48.000Z

Fix deployed in test and production environments as v2.1.11 0e85d7f