Users unable to view records
Closed this issue · 1 comments
stea-uw commented
Users are having trouble opening up metadata entries on https://iam-tools.u.washington.edu/spreg:
Operation failed. You may need to reload the page to reauthenticate
We're getting this error in the logs, which may or may not be related:
ERROR [edu.washington.iam.tools.WebClient:276] - io error sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
stea-uw commented
Markiel identified the issue was with a REST call to https://api.tools.s.uw.edu/. After further investigation, it looks like they updated their cert and it had a different root CA. We updated our root CA for this API call (and hopefully only this API call 🤞) to match, and rebooted the server. That seemed to fix the issue.
jfuega validated that the issue is fixed on his end.