Getting error when playing in browser, and video freezes half way when playing in OBS

Question

Getting error when playing in browser, and video freezes half way when playing in OBS

DaaxPlays opened this issue 9 months ago · 8 comments

This has been working fine all along, but it stopped working this week. The videos would play halfway then freeze in OBS. And when I tried to play them through the browser, one plays then i get "Error loading: UNKNOWN SOURCE FILE ERROR"

I hadnt changed anything, so i deleted the app and downloaded the latest version and ran it again, same issue occurs.

Answer 1 · 2023-11-27T16:48:24.000Z

I'll take a look but you can try version 3.4.3 and see if that works better

Answer 2 · 2023-11-29T20:24:51.000Z

I'll take a look but you can try version 3.4.3 and see if that works better

I will try that tonight and let you know how it goes.

TY

Answer 3 · 2023-11-29T23:20:03.000Z

I'll take a look but you can try version 3.4.3 and see if that works better

Installed 3.4.3, and its doing the same thing in chrome browser, one clip plays then goes to Error loading: UNKNOWN SOURCE FILE ERROR

Answer 4 · 2023-11-30T00:52:34.000Z

Can you try in incognito mode and/or clear the localstorage?
Wondering if it's trying to use an old playlist or something

Answer 5 · 2023-11-30T21:24:17.000Z

Can you try in incognito mode and/or clear the localstorage? Wondering if it's trying to use an old playlist or something

I am using Chrome. I cleared cache/cookies, got the same error. Tried incognito mode, and still got the same error.
Plays one clip then gives the error. Tried the last 2 versions of the software.

Im stumped as it has been working all along and i've not really changed anything. Other than the normal Windows/OBS/Stream Elements Updates.

Answer 6 · 2023-12-08T00:30:38.000Z

Ive also tried opening the link in edge and it gives the same error. Ive edited the file to make sure all of the paths and file types are correct, and they are. Totally at a loss as it was all working fine all along. Sucks cause this is a very nice application. Struggling to find a replacement for my stream.

Answer 7 · 2023-12-08T00:35:14.000Z

@DaaxPlays zip up your directory with the videos and HTML file. Can send it to me over discord and something like file.io

Answer 8 · 2023-12-12T20:42:51.000Z

So things ive figured out.
With the help of Jared, the "unknown source" error is normal in web browser when you have it set to show only 1 video.

The issue with the video playing half way then freezing was caused by Streamelements OBS plugin.
I uninstalled OBS & SE live, reinstalled just OBS and it worked fine, installed SE Live and videos would freeze, removed SE live and videos would not freeze.

So now to figure out what part of SE live is causing the issue, it has to be related to some of the new updates they pushed.