Blank UI elements on Linux.

Question

Blank UI elements on Linux.

orcololo opened this issue 5 years ago · 12 comments

orcololo commented 5 years ago

Your system information

System information from steam (Steam -> Help -> System Information) in a gist: https://gist.github.com/orcololo/3a642e1133fc718f7362bd14ef1eb6ff
Have you checked for system updates?: [Yes/No] Yes
Are you using the latest stable video driver available for your system? [Yes/No] Yes
Have you verified the game files?: [Yes/No] Yes

Please describe your issue in as much detail as possible:

Describe what you expected should happen and what did happen. Please link any large pastes as a Github Gist.

Well, i'm having some issues on linux with blank boxes on the UI. :(
https://imgur.com/SHXbEEe <-- Screenshot.

Steps for reproducing this issue:

Launch Steam
Launch Dota Underlords
Get blank boxes

Answer 1 · 2019-06-20T15:34:20.000Z

Can you try dropping to a terminal and posting the output of doing something like this:

~/.steam/steam/steamapps/common/Underlords/game$ ~/.steam/steam/ubuntu12_32/steam-runtime/run.sh ./underlords.sh -con_logfile

Also posting game/dac/console.log may be useful.

It looks like you're missing fonts.

Answer 2 · 2019-06-20T15:48:38.000Z

When I try to run ~/.steam/steam/steamapps/common/Underlords/game$ ~/.steam/steam/ubuntu12_32/steam-runtime/run.sh ./underlords.sh -con_logfile, it says that ~/.steam/steam/ubuntu12_32/steam-runtime/run.sh doesn't exist.

game/dac/console.log:
https://gist.github.com/orcololo/a9c1377a0e0434db7f76f0b1780b657c

Answer 3 · 2019-06-20T15:53:37.000Z

Hmm...console.log doesn't have any clues that I see, but it won't show failures to load .so files. Well, you may just be able to run underlords.sh directly. If not, find wherever your steam folder is and you should have run.sh (something like find ~/.steam/steam/ -iname "run.sh").

Answer 4 · 2019-06-21T04:21:44.000Z

Got it to work switching to arch, looks like it was some outdated driver issue...but now game runs at -30fps. :(

Answer 5 · 2019-06-22T15:10:19.000Z

Hi!
I have the same issue. Here's my config.log and settings

Steam settings
Console.log
Screenshot

Answer 6 · 2019-06-22T15:16:18.000Z

Hey, @jenqaz have you tried updating intel graphics driver via oibaf's ppa? This solved my problem while using ubuntu 19.04

Answer 7 · 2019-06-22T15:28:18.000Z

Ivybridge and Haswell does not have hardware support for texture swizzles and needs a mesa build with https://cgit.freedesktop.org/mesa/mesa/commit/?id=d2aa65eb1892f7b300ac24560f9dbda6b600b5a7 for the Source 2 engine to render properly with Vulkan.

This is unrelated to the issue you encountered @orcololo.

Answer 8 · 2019-06-23T14:19:17.000Z

Thanks a lot @orcololo sudo add-apt-repository ppa:oibaf/graphics-drivers solved the problem!

Answer 9 · 2019-06-23T19:02:01.000Z

Hello @NickCageNick, you have the same issue that @jenqaz had. Mesa 19.0.6 is too old for this game and Intel Ivybridge. Please update to mesa 19.1.0 (or newer).

Answer 10 · 2019-06-23T19:31:09.000Z

@kisak-valve Thanks for the answer, setting the system to branch testing solve the problem in Manjaro.
sudo pacman-mirrors --api --set-branch testing
sudo pacman-mirrors --fasttrack 5 && sudo pacman -Syyu

Answer 11 · 2019-07-03T09:10:12.000Z

There 2 PCs running manjaro linux (both have mesa 19.0.6), very similar, but only one of them shows blanks instead of text.
Possibly some log-diffs could help investigating?
So far the only seemingly important diff-message on host with issue (mesa 19.0.6):
INTEL-MESA: warning: Ivy Bridge Vulkan support is incomplete

upd.: mesa package upgrade 19.0.6 -> 19.1.1 indeed helped to fix the issue.

Answer 12 · 2019-10-08T22:07:12.000Z

This issue appears to be resolved by the various driver and system updates mentioned.